jita baji Privacy Policy

Certain personal information is essential to create an account, process transactions, and provide support on jita baji. We collect only the information directly needed to deliver our services.

1.1 Registration and Identity Verification Data

• Full name and date of birth (for age verification)
• Email address and mobile number
• Username and password (stored in encrypted form)
• National ID or passport details (where identity verification is required)

1.2 Financial Transaction Data

During deposits and withdrawals, we store mobile wallet numbers (bKash, Nagad, Rocket, Upay) and transaction reference numbers. Full account numbers or PIN codes are never stored.

1.3 Device and Usage Data

• IP address and approximate geographic location
• Browser type, operating system, and device model
• Platform access times and session data
• Data collected through cookies and similar tracking technologies

1.4 Support and Communication Data

If you contact us via live chat or email, a record of that conversation may be stored. This is used to improve service quality and to provide follow-up support on the same issue.

Collected data is used for specific and lawful purposes. Each purpose is described separately below.

2.1 Account Management

Personal data is used to verify registration, secure logins (OTP), recover passwords, and manage account settings. Each account on jita baji is linked to a unique identity, which helps keep the platform secure.

2.2 Financial Transaction Processing

Financial data is needed to verify deposit and withdrawal requests, generate transaction history, and confirm the correct wallet number when sending funds.

2.3 Ensuring Responsible Gaming

By monitoring patterns in user activity, we can identify potentially problematic behaviour. In line with our Responsible Gaming policy, users may be offered support or restrictions where needed.

2.4 Fraud and Security Prevention

IP and device data is analysed to prevent unauthorised access, fraud, money laundering, and other illegal activity. This process is essential to keeping all user accounts secure.

2.5 Service Improvement and Personalisation

By analysing which games or features are used most, we improve the platform's functionality. Relevant offers and notifications may be sent based on user preferences.

2.6 Customer Support

When you request support via live chat or email, our representatives may view your account information. This is done to resolve issues quickly, and such access is strictly controlled.

3.1 Encryption and Technical Security

All data transmission on the jita baji platform is secured through SSL encryption. Passwords are never stored in plain readable form — they are protected using high-grade hashing algorithms. Sensitive financial data is held on separate, secured servers.

3.2 Access Control

Access to our systems is limited to authorised staff only, and every access action is logged. Regular internal audits are carried out to detect any unauthorised access attempts.

3.3 Data Retention Period

All data is retained while your account remains active. Even after an account is closed, financial transaction records may be kept for a set period to meet legal requirements. Once that period has passed, data is securely deleted or fully anonymised.

3.4 Response to Data Breaches

If a data breach occurs, we will act promptly and notify affected users in a timely manner. We are committed to communicating transparently about the nature of the incident, potential harm, and steps taken to prevent recurrence.

jita baji does not sell your personal data. However, limited data may be shared with trusted third parties in certain situations.

4.1 Service Provider Partners

Specialist service providers handle payment processing (bKash, Nagad, Rocket, Upay), gaming content delivery, and technical infrastructure. These partners are given only the data necessary for their specific tasks and may not use it for their own purposes.

4.2 Legal Obligations

Data may be disclosed where required by a court order, government investigation, or other legal obligation. In such cases, only the specific data requested will be provided.

4.3 Business Changes

In the event of a business merger, acquisition, or asset transfer, user data may pass to the new entity. Should such a situation arise, we will inform users in advance and ensure the same level of protection as described in this policy.

4.4 Analytics and Performance Measurement

Anonymised and aggregated data may be sent to third-party analytics tools to analyse platform usage statistics. No individual can be identified from this data.

Cookies are small text files stored on your device that help improve the website experience. jita baji uses several types of cookies.

5.1 Essential Cookies

These cookies are essential for maintaining login sessions, verifying security tokens, and load balancing. Without them, the platform's core functionality cannot be guaranteed, so they cannot be disabled.

5.2 Functional Cookies

These cookies are used to remember your language preference, display settings, and certain data from previous sessions. They make your experience on the platform smoother.

5.3 Analytics Cookies

Anonymous cookies are used to analyse how many users are visiting which pages and which features are used most. Cookies can be managed in browser settings, though some features may become limited as a result.

jita baji believes you should have full control over your own data. Your rights are summarised below.

To exercise any of the above rights, contact our support team. We generally respond to requests within 30 days. For more details, you can read our FAQ.

jita baji is a gaming platform for adults (21+). We do not knowingly collect data from anyone under the age of 21. Age is verified at the time of registration, and any account identified as belonging to a minor is closed immediately.

If you believe a minor has accidentally registered, please notify our support team at once. We will delete the relevant data without delay.

Our servers and systems may be located in various countries. Even if your data is processed or stored outside Bangladesh, we will ensure the same standard of protection described in this policy.

The privacy laws of the country to which data is transferred may not be as strict as those in Bangladesh. However, through contractual obligations, we ensure that your data is always adequately protected.

jita baji reserves the right to update this privacy policy when needed. If any significant changes are made, we will post a clear notice on the website and inform users via their registered email.

Continuing to use the platform after changes are made will be considered acceptance of the updated policy. For this reason, we recommend reviewing this page regularly. To learn more about our overall terms, visit the About Us page.

This privacy policy is drawn up within the framework of applicable data protection and cybersecurity laws in Bangladesh. jita baji is committed to ensuring full compliance with applicable laws across all its operations.

Any dispute relating to this policy will first be addressed through negotiation. If a resolution cannot be reached through negotiation, the matter will be referred to the appropriate courts in Bangladesh.